Privacy Policy

Scope of this policy

This policy applies to all visitors and users of the Hoist Infinity website and its connected services and electronic forms, including contact requests, quotation requests, and profile downloads.

By using this website, you acknowledge that you have reviewed this policy and agree to the processing of your data within the limits necessary to provide services, content, and business-related communication.

Data we may collect

We follow the principle of data minimization and only collect information required for a legitimate and specific purpose.

• Identity and contact details such as name, phone number, email address, and company name.
• Project and request details such as city, requested service, project description, timeline, and budget range.
• Basic technical information such as IP address, browser type, device data, and usage information necessary for website security and performance.

How we use personal data

• To respond to inquiries, contact requests, and quotation requests.
• To prepare suitable technical and commercial proposals for products and services.
• To improve user experience, website quality, system performance, and operational security.
• To comply with regulatory requirements and maintain records where required.

Disclosure and sharing

Hoist Infinity does not sell personal data or trade in it. Data may be shared when necessary with technical or operational service providers, professional advisers, or competent authorities where such sharing is lawful, necessary, and proportionate.

Where processing by third parties is required, we seek to ensure appropriate confidentiality, security, and compliance standards.

Data subject rights

Subject to applicable law in Saudi Arabia, a data subject may request to know what personal data is processed, request access to it, request correction or completion, and request destruction where the legitimate purpose for retention no longer exists, in accordance with the relevant legal controls.

Privacy-related requests may be submitted through the official contact channels listed on this page, and we may request reasonable verification before fulfilling any request.

Retention and protection

We retain personal data only for as long as necessary to fulfil legitimate purposes or to meet contractual, operational, or regulatory requirements, after which it is deleted, destroyed, or anonymized as appropriate.

We implement reasonable technical and organizational measures to protect personal data from unauthorized access, loss, disclosure, or misuse.